Frequently Asked Questions
Do you charge a service call fee?
Yes, we do charge a small service call fee that is waived with repairs. This fee is simply to cover the labor and overhead associated with dispatching a technician to your home and performing a system inspection. For example, if we come to your home to diagnose an issue with your air conditioner, we will provide you with recommendations for repair. If you choose for us to complete the repairs on your air conditioner, we only charge you for the repairs. If you do not choose for us to complete the repairs, you will only be charged the service fee.
What is your service area?
Xtreme Air Services proudly provides reliable and affordable HVAC, Plumbing, Electrical, & Refrigeration service across the entire DFW Metroplex encompassing a 50-mile radius of Dallas.
Do you provide free estimates for air conditioner replacements?
Yes, we can send one of our comfort consultants to your home or business at no charge. They will evaluate your needs and guide you through options that fit your budget. Our expertise in HVAC design and value engineering is unrivaled; we’ll analyze load and size requirements and recommend the right type and size system for the space. We work within our clients’ needs and preferences to make sure you’re getting the most cost-effective design and central AC installation plan for your needs.
Do you offer financing?
Yes, a new home heating and cooling system is one of the most important investments you’ll make. We’ve teamed up with multiple finance companies so that we can offer financing options to suit virtually any situation and any need. With our flexible financing options, you can have a new, energy efficient heating & air conditioning system with payments that work for you. We also offer financing for other home projects such as a new water heater or even a new fence. Call us today to see how we can help finance your new HVAC system and more.
What is your hourly rate?
We use flat rate pricing which means you pay an upfront flat rate for the service or repair we are providing. You never have to worry about one of our technicians milking the clock. Your cost is the same no matter how long the job may take.
What kind of services do you provide?
We are a one-stop-shop for all your home maintenance needs. We are fully licensed and insured HVAC, Plumbing, Electrical, & Refrigeration experts serving both residential and commercial customers across the DFW Metroplex. We also offer Roofing, Fencing, Garage Doors, Remodeling, and even more through our sister company Exteriors, Roofing & Outdoor Living.
Which brand of Air Conditioning systems do you service?
If it’s fixable, no matter the brand, rest assured Xtreme Air Services technicians can fix your air conditioning equipment. We’ve been maintaining and repairing Dallas air conditioners for more than 15 years and have worked on just about every type of HVAC system out there, as well as all types of buildings from homes to high rises. We are a Certified Trane Comfort Specialist which means we have met Trane’s stringent standards and have demonstrated a commitment to customer satisfaction and continuing education. Our commitment to training and innovation means we’re knowledgeable about the latest and greatest air conditioning technology.
Do you provide commercial HVAC service and installation?
Yes, whether you’re a general contractor looking to install an HVAC system as part of a renovation project, or a business owner interested in replacing your existing system, you want an installer with the resources and know-how to do the job right. We have experience with just about every type of commercial HVAC installation, including retail stores, office spaces, restaurants, hospitals, schools and universities, theaters, banking and everything in between. Xtreme Air Services technicians are knowledgeable about all brands and equipment technologies, including VRF systems, rooftop units, chillers and split systems. Businesses choose us because we make the job easier with direct and reliable communication, and willingness to do what it takes to get the work done to your satisfaction.
Do you offer preventative maintenance agreements?
Yes, our Preventative Maintenance Agreements are among the most comprehensive plans in the industry. We go beyond simple checkups to investigate parts and systems that may be coming under duress, catching any problems early so that they don’t turn into big headaches later. Equipment that’s well cared for from the beginning lasts years longer than neglected systems. Our maintenance agreements are an affordable one-time cost annual contract that includes regularly scheduled maintenance visits throughout the year. We will perform a Spring AC tune-up, followed by a heater tune-up in the fall, and plumbing & home exterior inspections scheduled at your convenience. There’s no need to remember anything, we keep track of everything and notify you in advance when it’s time to schedule our next visit. Xtreme Air Services makes it so easy to keep your air conditioner operating at its peak performance.
